Royal77 Official Documents

Privacy Policy Royal77 — Our Commitment to Protecting Your Data

At Royal77, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information as a member of our platform.

Last Updated: 1 January 2026

Six Ways Royal77 Protecting Your Privacy

Banking-Grade Encryption

All personal data and financial transactions are protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia — to ensure your information remains secure from unauthorised access.

No Data Sales

Royal77 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes without your consent.

Data Control in Your Hands

You have the full right to access, correct, export, or request deletion of your personal data at any time. Contact our team and we will process your request within 14 working days.

Secure Data Storage

Your data is stored on servers equipped with multi-layered security systems, including firewalls, intrusion detection, and regular backups to ensure your data remains safe and recoverable at all times.

Malaysia PDPA Compliance

Royal77 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and handling processes adhere to applicable legal requirements.

Data Breach Notification

In the event of any security incident involving your personal data, royal77 is committed to notifying you in a timely manner and taking immediate remedial action.

Important: By using the Royal77 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully before using our services.
1

Introduction

Royal77 ("we", "our platform") is committed to protecting the privacy of every individual who uses our online gaming platform at royal77.bar. This Privacy Policy is designed to ensure you fully understand how your personal information is handled transparently, responsibly, and securely.

As a platform operating under Malaysia's legal framework, including the Personal Data Protection Act 2010 (PDPA), we are committed to ensuring that all data you provide to us is processed in accordance with strict data protection principles. We believe your trust is the most valuable asset we are entrusted to safeguard.

This Privacy Policy applies to all Royal77 platform users, including website visitors, registered members, and former members whose data we still retain in accordance with applicable legal requirements.

This Privacy Policy should be read together with Terms and Conditions royal77 and Responsible Gaming Policy of ours, all of which together form the complete agreement between you and royal77.
2

Types of Personal Data We Collect

Royal77 collects your personal information through several channels — directly from you during registration and platform use, automatically through tracking technologies, and from trusted third-party sources for identity verification purposes.

Data Categories Examples of Information Purpose of Collection
Personal Identity Full name, date of birth, identity card number Account registration & KYC verification
Contact Information Email address, phone number, residential address Service communications & customer support
Financial Data Bank account details, transaction records, deposit & withdrawal history Payment processing & AML compliance
Technical Data IP address, device type, web browser, operating system Account security & platform improvements
Activity Data Game history, betting records, and types of games played Responsible gaming compliance & service personalisation
Marketing Data Promotional opt-in preferences, campaign responses Relevant marketing communications sender (with consent)

You are not required to provide all requested information; however, failure to provide certain details may prevent us from delivering some or all platform services to you.

3

How We Use Your Data

Royal77 uses your personal information only for legitimate, necessary, and relevant purposes in connection with the provision of our platform services. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your member account, including the identity verification (KYC) process required by law.
  • Transaction Processing: Processing all deposits and withdrawals securely through payment channels integrated with our platform.
  • Platform Security: Detecting and preventing fraud, hacking, money laundering, and any suspicious activity or violations of our Terms and Conditions.
  • Customer Support: Addressing complaints, inquiries, and technical support requests effectively and in a timely manner.
  • Legal Compliance: Fulfilling legal obligations, regulations, and requirements of relevant authorities.
  • Service Improvements: Analysing usage patterns to improve user experience, platform performance, and game offerings.
  • Marketing Communications: Sending promotional information, bonus offers, and platform updates — only to members who have given consent to receive such communications.
Legal Basis for Processing: Every use of your data by royal77 is based on a valid legal basis — whether for the performance of a contract, a legal obligation, the platform's legitimate interests, or explicit consent you have provided to us.
4

Data Sharing with Third Parties

Royal77 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, we may share your data under the following limited circumstances:

  • Trusted Service Providers: Technical partners, payment processing providers, and infrastructure service providers who assist us in operating the platform. All such parties are bound by strict confidentiality agreements and may only use your data for specified purposes.
  • Regulatory Authorities: Government agencies, law enforcement, or regulatory bodies when we are legally required to do so, or when such disclosure is necessary to protect public rights and safety.
  • Identity Verification: Third-party KYC service providers who assist us in verifying member identities to meet anti-money laundering legal compliance requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of royal77 assets, user information may be transferred as part of that business transaction, with appropriate notice given to members.

In all data sharing instances, we ensure that recipients adhere to data protection standards equivalent to or exceeding those we apply at Royal77.

5

Data Security Measures

The security of your personal data is royal77's highest priority. We continuously invest in the latest infrastructure and security protocols to ensure your information is always protected.

The technical and organisational security measures we implement include:

  • 256-bit SSL encryption for all data transmissions between your device and royal77's servers.
  • Two-factor authentication (2FA) available and encouraged for all member accounts to add an extra layer of protection.
  • 24/7 security monitoring by our cybersecurity team to detect and respond to any threats in real time.
  • Penetration testing periodically by independent security experts to identify and remediate any system vulnerabilities.
  • Internal access controls strictly enforced to ensure that only authorised personnel may access members' personal data, and only to the extent necessary to perform their duties.
  • Data Backup performed periodically with encryption to ensure rapid recovery in the event of any technical disruption.
Shared Responsibility: While we take all reasonable steps to protect your data, security also depends on your own practices. Always use a strong and unique password, never share your login credentials, and log out of your account after every session — especially on shared devices.
6

Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Royal77:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time. We will provide this information within 21 days of receiving your request.

Right to Rectification

If you find that the personal data we hold is inaccurate or incomplete, you have the right to request a correction. We will update your information within a reasonable timeframe.

Right to Erasure

Under certain circumstances, you may request that we delete your personal data. Please note that we may need to retain some data to fulfil our legal obligations.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. Once your objection is received, we will stop using your data for that purpose.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data processor of your choice.

To exercise any of the above rights, please contact our Data Protection team by email at [email protected] or via the platform's live chat. We are committed to processing all requests within the timeframe prescribed by law.

7

Cookies and Tracking Technologies

Royal77 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and ensure the security of your account.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use our platform to help us improve overall performance and user experience.
  • Functional Cookies: Saving your preferences such as display settings and favourite game selections to make your platform experience more comfortable.
  • Analytics Cookies: Helps us understand website traffic and usage patterns to make better decisions in platform development.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some Royal77 platform features.

8

Data Retention Period

Royal77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for the period required by applicable law.

In general, data retention periods are as follows:

  • Active account data: Retained for the entire duration your account is active and in use.
  • Data after account closure: Financial transaction records and KYC information are retained for a minimum of 5 years after account closure to meet anti-money laundering legal requirements.
  • Security logs: Retained for 12 months for security incident investigation purposes if required.
  • Marketing data: Retained until you withdraw consent or request deletion, whichever comes first.

When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it from our systems.

9

Child Protection

The royal77 platform is strictly for individuals aged 21 and above. We do not intentionally collect or process any personal data from individuals below the stipulated age limit.

Immediate Action: If we discover that personal data of a child or underage individual has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that your child or any underage individual has an account with royal77, please contact us immediately.
10

Amendments to the Privacy Policy

Royal77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our platform services.

When we make significant changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying clear notices on our platform to inform members of any changes.
  • Sending notification emails to all registered members for material and significant changes.

Your continued use of the royal77 platform after the effective date of any amendment constitutes your acceptance of and agreement to the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

11

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact Royal77's Data Protection Officer (DPO) through the following channels:

  • Privacy Email: [email protected]
  • Live Support: Via our platform's live chat, available 24 hours a day, 7 days a week.
  • FAQ: Visit FAQ page for answers to frequently asked questions about privacy and data security.

We are committed to responding to every privacy-related inquiry within 14 working days from the date of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

royal77 values your trust. We are always committed to addressing every privacy concern seriously, transparently, and in a timely manner. Your satisfaction and security are our top priority.

A Gaming Platform That Trusted & Secure

Now you know how royal77 protects your data and privacy. Register now and enjoy a safe, fair, and exciting online gaming experience with Malaysia's largest player community.

256-bit SSL Protected Data Malaysia PDPA Compliance No Data Sales
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